TD Canada Trust--Banking can be this uncomfortable

ok iv always had something against banks(sorry if you or a loved one works for a bank) but this takes the cake!

in mid-august i lost my card here... i know really bad on my part...but i called same day to cancel the card and get them to send one to my home(then have my parents express mail me it) so about 14 days went by then i called them back to make sure its sent out and check up... the woman says yup i see a note that it was sent middle of the month it takes 10 business days to get out so its probably in the mail now... ok sounds reasonable... now i just tried to call them to see if i could send money into my friends account and take it out here(i cant) but i also wanted to check and see when the card was sent... it wasn't... i had a card reissued in Canada in mid july!!! i really couldn't believe what i was hearing.. then the computer disconnected i called back talked to a really nice guy who was probably as frantic as me...so now it will take another 5 days to get it(rush) and then another few to get here from my place but i really cant believe it i cant believe that i called two times to get it sent and it wasn't sent either time...i never want to live depending on banks or money ever again i am so mad right now... i really shouldn't be mad about money but when I'm here and all i need is my bank card and i have to bend over backwards this many times to get it I'm going to go crazy... I'm over it now i promise i will never blog in spite again...and never use TD when i get back...